Security and Privacy Information
Safe Shopping at Hole in One Pilates International
At Hole in One Pilates International we take every precaution by using safe technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. As well, PayPal provides full SSL Security during your transaction. It encrypts your payment information, including credit card number, type, and expiry date, so that it cannot be read as the information travels over the Internet. When you purchase a training course or product, you’ll be one of thousands of customers who have safely shopped with us without credit card fraud.
Still Not Sure?
If you don’t want to use your credit card, no problem. Please call our toll-free order line.
North America toll-free 1.866.568.8403
Charges and Currencies
All charges and pricing are in USD (U.S. Dollars)
Problems or Questions?
Return Policy for All Items & Course Fee's
Effective for all registrations after April 9, 2008. Cancellation Policy: Registrations that are cancelled on or before 60 days prior to the course or workshop date are 100% refundable. Following this time, registrations or deposits are not refundable, but may be applied to a future course or workshop within the following year. In the unlikely event that HIOPI must cancel a course or workshop in its entirety, registrants will receive a credit of paid course fees or credit toward a future course or workshop within the following year.
We accept no responsibility for travel or accomodation fees and strongly recommend students purchase cancellation insurance. International Fee’s are based on country of instruction.
If the course has been upgraded, the pricing has been changed or includes additional materials, you will be charged for any difference in the price paid vs. the current price for the course and materials.
Business tools are non-refundable.
At Hole in One Pilates International ™ we are committed to protecting your privacy. We use the information we collect to process orders, to help personalize your educational experience and to keep you informed about our services and products.
At all times, we reserve the right to disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request; to protect Hole in One Pilates and Hole in One Pilates Internationals’ rights or property (including without limitation in the event of a transfer of control of a Pilates for Golf, Hole in One Pilates or Hole in One Pilates International Inc. company, affiliate, or brand, or substantially all of its assets), or during emergencies when safety is at risk, or for credit fraud protection and risk reduction purposes.
1) How your information is used:
We do not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. If you prefer not to receive email marketing communications from us or from third parties, please see Section 2 below. You cannot opt-out of receiving communications from Hole in One Pilates International (or third parties who may assist us) relating to a specific order or request for a product or service. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
When you sign up to receive information of any kind from Hole in One Pilates International we need to know your name, email address, and mailing address (some of our notification is done via email and some via regular mail).
When you order from us, we need to know your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you submit a customer review, we ask for your email address, although you can choose not to have your email address displayed with your review.
When you enter a contest or other promotion, we may ask for your name, address, and email address so we can administer the contest and notify winners.
2) We like to stay in touch:
We personalize your shopping experience by using your information to help make recommendations about the courses and services that we feel might be of interest to you. We also monitor customer traffic patterns, suggestions, and web site usage to help us develop the design and layout the Hole in One Pilates International web store.
We want to communicate with you via email correspondence only if you want to hear from us. When you purchase a HOLE IN ONE PILATES INTERNATIONAL product, we may from time-to-time send you email messages describing new products, special offers, and great values (marketing messages). If for any reason you would no longer like to receive email messages from HOLE IN ONE PILATES INTERNATIONAL, you can click here to change your account preferences. Make sure to change your preferences for each account or email address you have left with us. Please allow up to 10 days for us to process your request.
3) How we protect your personal information:
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
HOLE IN ONE PILATES INTERNATIONAL does not sell, trade, or rent your personal information to anyone other than its licensed certification centers who may use a bonded mailing house or HOLE IN ONE PILATES INTERNATIONAL'S email service to send you information about HOLE IN ONE PILATES INTERNATIONAL training and certification programs and workshops to be held in your geographic area.
4) So What are "COOKIES":
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to provide features such as quick and convenient shopping and to store items in your shopping cart between visits to our store (at least until you quit your browser, at which point they are removed from your computer). Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. For more information about cookies, please visit the Netscape page about them.
If you're concerned about the cookie security problem that was identified in May 2000 in Microsoft Internet Explorer versions 4.x and 5.x, please note that all the cookies we set are deleted each time you quit your browser. So, to be sure that no one can capture the cookies we set, simply restart your browser after placing your order. Alternatively, you could use a secure browser like Netscape Communicator or Firefox.
5) How you consent:
6) What are your thoughts?
To inquire about our products and services contact one of our knowledgeable Customer Service Representatives at: telephone 1.866.568.8403.
HOLE IN ONE PILATES INTERNATIONAL™, is a sister company of Hole in One Pilates™ Corporation, located at 47 River Street, Bloomingdale Ontario, Canada N0B1K0.
HOLE IN ONE PILATES INTERNATIONAL shipping policy within North America
Small and Midsize Items: DVDs, manuals and Flex-Band® exercisers are shipped in envelopes, sent via airmail, and should arrive in approximately two weeks. Light equipment such as the Fitness Circle® resistance ring and Foam Rollers are shipped via UPS standard service and should arrive in approximately five to ten days within North America (including continental United States).
Calculating shipping rates
HOLE IN ONE PILATES INTERNATIONAL shipping policy outside North America
Small and Midsize Items: DVDs, manuals, Flex-Band® exercisers and light equipment such as the Fitness Circle® resistance ring, are shipped via UPS express service and should arrive in approximately five to seven days.
Local customs and duties outside North America
Outside of North America, you may be subject to import duties and taxes levied when a shipment reaches your country. Additional charges for customs clearance are your responsibility; HOLE IN ONE PILATES INTERNATIONAL has no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country; we recommend you contact your local customs office for further information. Additionally, when ordering from stottpilates.com, you are considered the importer, and must comply with all laws and regulations of the country in which you are receiving the goods. Generally, customs forms for international packages will list the value of your order's contents by product type.